Shipping Policy
Shipping Information
At Cozylure, we are proud to offer FREE shipping on all orders worldwide.
Order Processing Times
Please allow 1–3 business days for your order to be processed and dispatched after your purchase is placed. An order is considered dispatched once it has been handed over to our shipping carrier and is in transit to your delivery address.
During peak seasons, sales events, and holidays, processing times may extend up to 7 business days.
Estimated Shipping Times
🇺🇸 United States
Estimated delivery time: 7–10 business days
🌍 International Orders
Estimated delivery time: 10–15 business days
Please note that shipping times are estimates only and may vary depending on your location, customs processing, and courier delays.
During busy periods or holidays, shipping carriers may experience delays in transit and tracking updates that are outside of our control. International shipments may also be subject to customs inspections or delays, which can increase delivery times.
Order Changes & Accurate Shipping Details
Customers are responsible for providing accurate and complete shipping information at checkout. Incorrect or incomplete shipping details may result in delayed processing or cancellation of the order.
If our system detects an issue with your shipping address, our support team may contact you via email within 3 business days to verify your information. If we do not receive a response within this timeframe, we reserve the right to cancel the order.
If you need to make changes to your shipping details, please contact us within 24 hours of placing your order at:
While we will do our best to accommodate changes, we cannot guarantee modifications after the 24-hour window.
Delayed Deliveries
At Cozylure, we understand the importance of receiving your order on time and we work hard to ensure every package is shipped promptly.
However, delays may occasionally occur due to circumstances outside our control, including but not limited to:
- Severe weather conditions
- Transportation disruptions
- Courier service delays
- Customs processing delays
- Payment verification issues
- Address verification problems
- Product availability issues
If any issue arises that may affect your order, we will notify you as soon as possible and provide updates whenever available.
Please note that Cozylure is not liable for shipping delays caused by external factors beyond our control, and we cannot guarantee exact delivery dates.
Lost or Stolen Packages
We understand how frustrating lost or stolen packages can be. Once a package has been handed over to the shipping carrier, it is under the responsibility of the courier service.
If your package is lost or stolen, please contact us at:
We will do our best to assist you and work with the courier to investigate the issue.
We also recommend contacting the courier company directly to file a claim, as many carriers require additional information from the recipient during the claims process.
Please note:
- Cozylure is not responsible for lost or stolen packages once they are in transit.
- Lost or stolen packages are not covered under our refund policy.
- Depending on the situation, we may offer a replacement package at our discretion.
If the courier is unable to locate the package, you may also consider filing a police report if necessary.
Shipping Policy Updates
Cozylure reserves the right to modify or update this Shipping Policy at any time without prior notice.
By purchasing and using our products, you agree to the terms outlined in this Shipping Policy, including any future modifications.
We encourage customers to review this page periodically to stay informed of any updates.
If you have any questions or concerns regarding our Shipping Policy, please contact us at: